How Pilecom unlocks tier-one client tenders and cuts weeks of safety reporting to 5 minutes

Pilecom builds utility-scale solar farms, from piling through to installing the modules, and is now taking on the electrical scope too. Its clients are some of the world's largest miners, and their senior safety people want proof before Pilecom wins a job:

1. Injury frequency rates, matching everywhere they appear
2. A risk register that shows the controls actually work
3. Evidence of a real system behind it, ISO certification included

Before Frontline, every one of those came out of Excel. Tony Somers, Pilecom's HSE Manager, chased project teams for their numbers, waited for sheets to be updated, then checked every figure himself.

The risk register was one Excel file, copied for each project and carrying "a lot of the extra rubbish" that didn't make sense to the business. Training sat in three places: Employment Hero, Mitti and site records. The business was about to pay an outside vendor to build a training matrix.

The worst cost was the one nobody could see. Stats were being counted by hand, but nobody had time to read what was behind them.

Pilecom is growing fast and is now part of a wider business group. Every new owner, director and client asks the same question: can you show me? Tony needed one source of truth that tied into the systems Pilecom already used, starting with Mitti. It also had to outlast him.

Past systems had been clunky, full of workarounds and slow to change. Pilecom's three directors signed off quickly because Frontline built on the data the business already put into Mitti, and Pilecom could shape it as it went. "It wasn't a hard sell, to be fair."

We started with what tier-one clients ask for first, the risk register. Then we kept asking one question: what else is someone chasing you for?

• One master risk register. Rebuilt clean from the old Excel file and linked to Mitti. Each new project, starting with Fraser Coast, is cloned from the master. Tony can carve out one subcontractor's risks, or report across every project at once.
• Controls you can show a client. Every risk shows its rating before and after controls, such as high 21 down to medium 15, so risk reviews go straight to the high-risk activities.
• A monthly WHS report that builds itself. Built from Tony's own Word template. TRIFR, LTIFR and 12-month rolling rates calculate from closed Mitti investigations, split east and west. Tony enters four numbers, such as hours worked and headcount.
• Gaps flagged before anyone reads it. Missing data shows as provisional, and AI drafts the commentary.
• A training matrix, without the vendor build. Credentials sync from Mitti daily against role requirements, filterable by person, site and group.

• Days back, every month. The manual part of the monthly report now takes Tony five minutes.
• A board report the board trusts. Pilecom's managing director logs in several times a month to check the report and the register himself.
• Numbers without spin. Every figure traces back to the Mitti record behind it.
• Project managers won over. When Fortescue asked for a training matrix, a PM asked Tony if he had one. He did.
• No new system to roll out. Every register, report and matrix runs on one platform, so there's no retraining on site.

Pilecom is moving from subcontractor to full EPC, with more projects and its own subcontractors underneath. The register is already set up for that: a dozen projects, 50 subcontractors, one report across all of them. A weekly HSE report for project managers is live. Digital SWMS sign-off and VOC tracking are in pilot on site, with ISO 9001 tracking and safety alerts next.

Tony's next target is quality, not counts: not how many inspections were done, but what they found. Risk got Frontline in the door. Pilecom is now running its whole safety back office on it.