Security & compliance at Frontline.

Frontline holds board-level safety and risk data for industrial operations. This is where our controls, subprocessors, and security documentation live.

SOC 2 Type II
Report available on request
ISO/IEC 27001
Report available on request
GDPR
DPA available
Data residency
Australia & EU

Compliance

SOC 2 Type II
ISO/IEC 27001
GDPR
DPA available
Data residency
Australia & EU

Controls

Infrastructure Security

13/13
Unique account authentication enforced
Multi-factor authentication required
SSO & SCIM provisioning (SAML 2.0)
View 10 more

Product Security

9/9
Per-tenant isolation enforced by test gate
Server-side authorization on every request
Input validated at the API boundary
View 6 more

Internal Security Procedures

9/9
Security incident response plan established
Incident reporting process established
Business continuity plan established
View 6 more

Data & Privacy

8/8
Data classification policy established
Data retention schedule established
Customer data deleted on request
View 5 more

Organizational Security

8/8
Code of conduct established
Security policies reviewed
Policy training & acknowledgement program
View 5 more

Subprocessors

Amazon Web Services· Object & file storage (S3)
Encrypted, private S3 buckets. Files are served only through short-lived, signed URLs.
Location: Australia or EUData: Uploaded files, attachments, photos and documents.
Fly.io· Cloud hosting & production database
Hosts the Frontline application and primary Postgres database on a private network not reachable from the public internet.
Location: Australia or EUData: All customer records, including safety, incident, risk and account data.
Clerk· Authentication & identity
Manages sign-in, SSO and enforced multi-factor authentication. Frontline stores no passwords.
Location: United StatesData: User identities, email addresses and authentication events.
OpenAI· AI features
Processes prompts for assistant and drafting features. Inputs are not used to train OpenAI's models; bound by a data processing agreement.
Location: United StatesData: Customer content submitted to AI features.